I started my massage therapy career back in 2011, and honestly, I never expected to remain at the same place (much less working for a franchise) this long.
Here’s what I found out: a franchise is nothing more than a small business running under a corporate umbrella. Yes, there are corporate policies, and the franchises all share the same look and feel and approach.
But when it comes to the way the actual business is run, it’s the individual franchise owner who sets the tone. When it comes to the way we massage therapists get treated on the job, that too boils down to the franchise owner.